Shipping Information

How are Shipping Costs calculated?

All of our shipping costs are calculated by the destination of the product as well as the weight of the product.  We always assume that we are shipping to a business address; Additional surcharges apply with residential and lift-gate deliveries.  Additional Handling charges are stated in each individual auction.

What is your minimum shipping cost?

Our minimum freight cost is $120 for all items other than those shipped UPS.  Additional Handling charges are stated in each individual auction.

What does the shipping cost include?

Our shipping costs include the packaging/crating of the product as well as the standard freight charge.  All shipping costs are dependent upon the prices, terms, and conditions of the shipping companies we use.  As the economy and fuel prices fluctuate, so does shipping costs.  Additional Handling charges are stated in each individual auction.

What doesn't the shipping cost cover? (AKA I don't have a shipping dock!)

For residential and business deliveries that do not have a shipping dock, an extra fee will be attached to the bill for the use of a lift-gate (a lift on the back of the truck that will lower the freight to street level). A residential delivery charge of $50 will be applied for any deliveries made in a residential neighborhood.  If a business address or residential address does not have a shipping dock, a lift-gate fee of $60 will be applied. For questions on extra charges, please Contact Us.

Do you allow customer pick-up?

Yes, we allow customers to pick-up the items that they purchase by appointment only!  Please call to set up an appointment to pick-up any merchandise.  All customer pick-ups are subject to a minimum loading fee of $20 as well as Wisconsin Sales Tax of 5.5%. Equipment pick-ups after 3pm are subject to an additional $50 charge per hour and every partial hour.  We ask for customers to arrive at or before 3pm so that the warehouse staff can load in a timely manner.   

For a list of all our other Frequently Asked Questions, including Preferred Payment Methods, other Shipping Questions, and a ton more, visit our Frequently Asked Questions Page!